Transitions Administrator in London - Seven Investment Management

About The Role

Purpose:

Provide administrative support to the Transitions team, to ensure timely transition of client assets in to 7IM. Responsibility for processing new transfer instructions and chasing cases with counterparties to ensure transfers complete in a timely manner. Work with the Transitions team to track and report on assets in transfer and ensure adherence to Service Level agreements, liaising with colleagues and third parties to follow up and update on progress.

Responsibilities:

Check and process transfer requests received from 7IM relationship management teams, liaising with third parties regarding settlement and inputting instructions into Pershing NEXUS system
Communicate with counterparties, fund managers and custodians to manage the smooth and timely transition of client assets to and from 7IM
Efficient tracking and reporting of assets in transfer using the Asset Tracker system, providing clear and relevant updates to enable the client (internal and external) to monitor progress of the transfer
Management of Transitions mailbox, post and telephone queries
Process transfers through our electronic reregistration system – Altus
Monitor reports and systems to check for receipt of funds and assets, process cheques for the custodian to apply to the accounts
Receiving transfer cheques in to 7IM, cross checking information, updating the system and passing to cash management team for processing
Process payments to clients and third parties in relation to transfers out of 7IM
Ensure adherence to internal and client operational procedures and controls
Management of Transitions mailbox, post and telephone queries
Maintain relationships with third party administrators, Fund Managers and custodian
Attend and represent 7IM and industry forums
Treat clients (internal and external) and colleagues fairly and adhere to the 7IM mission and tenets
Maintain relationships with other 7IM departments

Skills:

Accuracy, thoroughness and attention to detail
Organisation and prioritisation skills to manage own workload to meet deadlines
Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant
Ownership and initiative
Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently

Knowledge:

Knowledge of tax wrapper structures including ISA, SIPP, Offshore Bond
Knowledge of Pershing NEXUS system is an advantage
Strong knowledge of asset transfer process including unit trust, CREST, foreign, certificated and cash movements
Knowledge of Electronic reregistration and Altus is an advantage

Qualifications:

Other relevant information:

Reports to the Transitions Team Leader
Subscribe to 7IM’s Mission and Tenets and Treating Customers Fairly initiatives
This role works closely with others within the team sharing the workload and responsibility so a ‘team’ attitude is needed – helping others when required.
Flexible attitude to duties as the role requirements may evolve to meet changing demands within the team. The successful candidate may undertake training to provide holiday cover to other areas within Operations.

Not Specified

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