Skills
- Experience of working on workflow and CRM solution deliveries is desirable.
- Highly motivated self-starter, comfortable offering mentorship, coaching, and leadership both individually and at Squad levels.
- Hands-on experience as a Scrum Master using Agile frameworks such as Scrum and Kanban.
- Use of PowerBI / ADO / Jira work management or similar tools to support agile ways of working.
- Experience of collecting and using data to drive team improvement.
- Confident delivering formal and informal training.
- A flexible, resilient facilitator, able to explain the ‘why’.
- Able to facilitate sessions to help the team break down complex solutions into smaller, achievable chunks of work.
- Adept at influencing behaviour cross-team and cross-discipline without having formal organisational hierarchy.
- Listens to the team and empowers them to tackle challenges.
Qualifications
- Recognised Professional Scrum Master qualification desirable.
- Practical experience working with a software engineering team.
Other relevant information
- This role reports to the Head of Agile Delivery Lead.
- Must be passionate about Agile principles and enthusiastic to embed them across Transformation and the wider organisation.
- A continuous improvement attitude and dedication to finding new way of working.